SUPPORT

Support Center

Welcome to the LendLay Support Center! We’re here to assist you every step of the way. Whether you have questions about your application, payments, or technical issues, you’ll find all the help you need here.

How Can We Help You?

1. Application Assistance

Struggling to complete your application?
Visit our Application Guide or contact us for step-by-step assistance.

2. Payment Support

Missed Payments: If you’ve missed a payment or need help setting up a payment method, visit the Repayment Portal or contact us directly.
Payment Methods: Learn about our flexible repayment options, including EFT, debit orders, and in-person payments at Checkers or Shoprite Money Market.

3. Device Support

Locked Devices: If your device is locked, ensure your payment is up to date, and it will be unlocked within 24 hours.
Technical Issues: For issues with your device, contact our support team for troubleshooting.

4. Insurance Claims

If your device is lost, stolen, or damaged and you’ve opted for insurance:

Notify us immediately via support@lendlay.co.za.
Provide the incident details and any required documents.
Our insurance team will guide you through the claims process.

Frequently Asked Questions

Before reaching out, check our FAQ section for quick answers to common questions.